Frequently Asked Questions

At least two types of information must be provided to support a rebate claim. This information may include items such as:

• profit and loss, or management accounts showing the income received from the sale of horticultural crops
• sale dockets relating to the sale of horticultural crops
• your federal government Horticulture Levy statement obtainable from Levies Online
• farm plan/map outlining the area under production of horticultural crops
• on the ground photographic evidence (e.g. with mobile phone) showing the production and/or processing of horticultural crops
• any additional evidence on how your metered water take has been used.

If it has not been possible to grow horticultural crops because your water allocation has been temporarily traded you would not be eligible for a rebate on your water allocation charges.

However, if you retained some allocation and grew horticultural crops you would be eligible for a rebate on both the water allocation charges retained and any water usage charges associated with horticulture production.

The application form will ask you to nominate how much of the water usage shown on your irrigation invoice is applicable to horticulture. You will need to provide information to support the amount you have nominated.

If you are unable to provide information that demonstrates water usage applicable to horticulture you will be required to provide details of the land areas under horticulture and non-horticulture production. QRIDA will use this information to calculate your rebate amount using relevant Australian Bureau of Statistics irrigation water application rates.

Please refer to the question on information to be provided with a rebate application for examples of information and evidence that may be provided to support your application.

Yes, you should provide supporting information to assist in confirming all water allocations and any usage shown on your irrigation invoice were used to irrigate horticultural crops.

Please refer to the question on information to be provided with a rebate application below for examples of information and evidence that may be provided to support your application.

No, you will only need to have made a payment in full for the invoice relevant to your application.

No, QRIDA will calculate the rebate amount from the information you provide.

You may view the formulas used by QRIDA in calculating rebates in the Supplementary Information about the scheme.

As a Pioneer Valley Water customer, you are not issued an invoice directly by Sunwater. However, Pioneer Valley Water bills include charges from Sunwater which will be eligible for the rebate.

The Sunwater prices for the Pioneer Valley scheme can be found here.

The rebate applies to the following charges:

• allocation charges (Part A and Part C),
• usage charges (Part B and Part D), and
• access charges.

Applications for rebates can be made online through the QRIDA portal.

Irrigators who do not have internet access should contact QRIDA.

Yes. You may claim operating costs for additional labour and for fuel and oil costs associated with repairing damage. However, funding may not be used to repair farm machinery damaged while undertaking repair works.