Frequently asked questions

Normal staffing costs are ineligible unless they can demonstrate additional costs are incurred for clean-up and reinstatement purposes.

• Permanent employees (including permanent full-time and permanent part-time) – only the costs of additional hours worked (e.g. overtime or extra hours / days) to assist with the clean-up and reinstatement of the enterprise
• Contractors, casuals or temporary staff - who are engaged specifically for clean-up and reinstatement of the enterprise. If contractors, casuals or temporary staff are already employed, however, the day to day labour requirement which they were originally contracted to do has decreased or ceased altogether due to the eligible disaster, and they are assisting with clean up, these costs for clean-up and reinstatement purposes only may be eligible.

Evidence required could include payroll summary verifying staff and wage costs incurred for clean-up and reinstatement purposes only and signed by the applicant.

Applicants who operate more than one primary production enterprise, for example under a single ABN at separate locations, may apply for assistance for each eligible separate business up to the maximum amount of assistance available for the relevant defined disaster area and determined by the establishment notice.

When determining an eligible separate business, QRIDA may consider (but is not limited to):

• the staffing arrangements of the separate property
• whether the property has its own plant equipment or stock
• the accounting arrangements of the separate property
• whether the separate property operates under its own trading name
• the commercial scale, viability and autonomy of each property.

QRIDA will consider each application on a case by case basis taking into account the particular circumstances.

A certificate of insurance and details of the claim are required to apply for this grant given the grant cannot cover repairs that will be covered by insurance. However, insurance excesses and items that are not covered by insurance may be eligible. 

You may be eligible to apply for more than one grant if you were directly affected by both events. Please contact QRIDA 1800 623 946 or email contact_us@qrida.qld.gov.au

You are able to use relatives to repair your damage as long as transactions are retained at arm’s length and conducted in the same way as with any other contractor. Any contractors used must have an ABN and provide a tax invoice and official receipt for work completed. QRIDA may request additional information in these circumstances to confirm the validity of the claim.