Fraud and corruption prevention

QRIDA has zero-tolerance to fraud and corruption and is committed to maintaining an organisational culture ensuring effective fraud prevention consistent with the QRIDA Code of Conduct and the law.

The QRIDA Fraud and Corruption Control Framework includes procedures to assist QRIDA staff to manage the prevention, detection and investigation of suspicious matters for potential fraud.

Fraud prevention

• Administering programs and controls to identify fraud and corruption

• Obtaining detailed application information and supporting documentation

• Ensuring due diligence in the assessment of applications and the documentary evidence supplied

• Cross checking payment and client details prior to payment processing

Fraud detection

• Ongoing employee training in the prevention and detection of fraud and corruption

• Encouraging the reporting of concerns or suspicions from QRIDA employees, the public, and from other state and federal agencies

• Utilising data analytics, conducting random and systematic cross-checks with manual and automated processes to detect unusual applications

• Administrating the integration of quality assurance, reviews and audits as part of the application process and commitment to fraud detection.

Fraud reporting

QRIDA employees and members of the public are encouraged to provide information of suspected fraudulent or corrupt behaviour committed against QRIDA.

QRIDA takes all allegations of fraud and corruption seriously. Reports will be assessed and investigated and this may involve the referral and a subsequent investigation by the Queensland Police or Crime and Corruption Commission (CCC). QRIDA will also pursue the recovery of funds provided under a fraudulent application.

Reports can be made directly to QRIDA through the following.

Alternatively, a report may be made with the Queensland Ombudsman.