Frequently asked questions

QRIDA has developed a wide range of frequently asked questions to help you find the answer you need. View them here.

Two people stood in field. Cattle in background.

View FAQS for QRIDA programs and services here.

  • Under the ZEV Rebate Scheme, a Queensland Business is defined as a business (sole-trader, partnership, private company or public company, trust or incorporated not for profit organisation or company) operating in Queensland under an active Australian Business Number (ABN).

  • From 1 July 2023, once you have received notification your application has been successful, payment of the rebate to your nominated bank account will normally occur within 10 business days.

  • Yes, you would be eligible to receive a rebate on this basis provided you meet all other Scheme eligibility criteria.

  • A new vehicle is defined as a vehicle that has not previously been registered, either in Queensland or another Australian state/territory. Refer to the definitions in the guidelines.

  • Dutiable value means the purchase price of the ZEV, including all accessories and options added to the vehicle and any other charges or fees levied by the dealer on the purchaser. 

    Dealer delivery charges, registration fees and vehicle registration duty are not included as part of the purchase price considerations.

  • Your application must provide at least one of the following documents:

    • recent bank statement showing name and address
    • rental agreement
    • local government rates notice.
  • A zero-emission vehicle (ZEV) produces no exhaust fumes or emissions from its motor. A battery electric vehicle (BEV) is one type of ZEV.

  • No. The ZEV rebate scheme commenced on 1 July 2022, and clear program guidelines outlining eligibility requirements were published when the scheme was launched and can be read here.

    The guideline outlines that ZEVs purchased under a lease arrangement are not eligible for the ZEV Rebate Scheme. 'Lease arrangements' include all arrangements related to leased vehicles, including those accessed under a ‘novated lease’.

    The guidelines establish the eligibility criteria, specifically section 4.2(k) states that ZEV rebates are ineligible for vehicles managed or leased through a Lease or Fleet Management Organisation. 

    Outright capital costs to the customer purchasing a ZEV are typically avoided under lease or fleet organisation arrangement.

    Lease arrangements may also include the coverage of costs related to operational elements, such as registration, servicing, and fuel, which is a further reason why they are also ineligible.

  • Any household with a total taxable income equal to or less than $180,000 per annum may be eligible to receive a total rebate amount - including any previously awarded rebates under the scheme - of up to $6,000.

    Any households with a total taxable income over $180,000 per annum can still apply for a $3,000 rebate, subject to meeting all other scheme eligibility criteria.

  • A household under the scheme means an individual or, if the individual has a spouse, an individual and the individual’s spouse.

    The Australian Taxation Office (ATO) outlines your spouse is another person (of any sex) who:

    • You were in a relationship with that was registered under a prescribed state or territory law

    • Although not legally married to you, lived with you on a genuine domestic basis in a relationship as a couple.

    Even if you keep your tax affairs separate from your spouse you are still required to provide relevant information about your partner. The information you provide for tax purposes will be used to assess your application to the scheme.

  • The enhanced scheme measures are applicable from 21 April 2023. Applicants will be eligible to receive a rebate of $6,000 provided all other scheme eligibility criteria are met and the vehicle purchased has a dutiable value equal to or less than $68,000 (including GST).

    Eligible applicants who have purchased an eligible new EV on or after 21 April 2023 will be able to lodge their application for a rebate from 1 July 2023.

  • Yes, you would be eligible to receive a rebate on this basis provided you meet all other scheme eligibility criteria.

  • Households that received a rebate under the initial Scheme between 16 March 2022 and 20 April 2023 and who have a total household taxable income of equal to or less than $180,000 per annum, can apply for the adjustment rebate payment from 1 July 2023 if all other scheme eligibility criteria are met.

    Household taxable income is assessed either through: 

    • a notice of assessment (NOA) obtained from the Australian Taxation Office (ATO).

    • a signed declaration that the applicant has lodged a Return not Necessary (RNN) with the ATO

    You can obtain an NOA through your myGov account. Your notice of assessment is sent to your myGov Inbox.

    To lodge a non-lodgement advice (also known as an RNN) you can complete either: 

    If you require a copy of a current or previous year's notice of assessment and you can not locate it in your myGov Inbox:

    • sign in to myGovExternal Link

    • select ATO from your linked services

    • select My profile from the menu

    • select Communication then History from the drop-down menu.

    NOAs can be generated for those who do not generate income through employment (i.e., retired individuals).

  • No, the ZEV Rebate Scheme is limited to one rebate per individual for the life of the scheme. 

    Members of your household may still be eligible for a rebate as long as all other Scheme eligibility criteria is met.

  • No, the increased threshold of $68,000 (including GST) for ZEV Rebate Scheme is only applicable for eligible new vehicles purchased on or after 21 April 2023.

  • QRIDA is committed to ensuring due administrative processes are undertaken with the decisioning of applications for Government assistance.

    When making decisions on applications, as well as the internal review of a decision, QRIDA follows the QRIDA Decision-Making Policy and Procedure.

    You can view this Policy and Procedure on the Reviewing a decision page.

Last updated: 04 June 2024