Frequently asked questions

Yes, both taxi service licence holders and lessees may be eligible under this scheme. However, only one allocation of funding to replace the vehicle will be approved per holder or lessee of a licence.

No, you will only need to have made a payment in full for the invoice relevant to your application.

Yes, if you are relocating your business to a new address you will need to advise QRIDA of this change. Please complete a change of contact details form and email to jobsupportloan@qrida.qld.gov.au.

QRIDA holds a General Security Agreement against your business on the Personal Property Security Register (PPSR) if your initial loan balance was more than $100,000. To discuss the partial release of an asset from the QRIDA security, please email jobsupportloan@qrida.qld.gov.au and a member of the QRIDA team will be in touch to discuss.

If you are struggling to make the repayments on your loan, please contact QRIDA to discuss your specific situation and circumstances. QRIDA will then review your loan account and business in order to assist you. To commence this discussion, please complete a financial hardship form and email to jobsupportloan@qrida.qld.gov.au

No, only the permanent holder of a licence can make a claim. 

Yes, assistance may be available for these costs as long as they were incurred (invoiced and receipted), after the disaster event commenced.

Exceptional Disaster Assistance Loans, Disaster Assistance Loans or Extraordinary Bushfire Assistance Loans are available to the primary production business entity and not to each farm making up the business.

The primary production business must generate the majority of your income, unless you can demonstrate the production potential of the business to eventually derive the majority of your income.

An example of the production potential of the business - you have planted a commercial size fruit orchard that is still maturing which will eventually provide the majority of your income.

QRIDA will contact you via telephone, email, SMS or post. If you are concerned about whether the contact you have received is genuine, please contact QRIDA on 1800 623 946 and ask to speak with your Portfolio Manager.

To change your direct debit details for your QRIDA loan, please complete the direct debit amendment form and the change will be processed by QRIDA.

No, if you cease to operate your business you will need to arrange for the repayment or refinance of your COVID-19 Job Support Loan. Please contact your Portfolio Manager on jobsupportloan@qrida.qld.gov.au to discuss your situation prior to making any decisions.

Yes. However, you must be operating separate primary production enterprise under separate Australian Business Numbers (ABN). You must have paid for and received separate advice from an eligible professional for each commercial agricultural property. 

In the absence of photographic evidence you may still apply and provide quotes or tax invoices that can be identified as related to the Queensland Bushfires, September - December 2019. If further evidence is required, QRIDA will make contact to discuss your circumstances. Photographs taken using a smartphone are generally eligible. 

Yes, you may apply. QRIDA, at its absolute discretion, and without commitment, may consider issuing a conditional approval subject to you arranging your co-contribution to the amount required for the subject project(s), and such that this/these project(s) are commenced/completed within the allowed timeframes.

Yes. If eligible for the grant, you will be given conditional approval by QRIDA. This approval would be subject to you arranging your co-contribution to the equivalent amount.

To apply to be an Approved Adviser, the Land Restoration Fund Approved Adviser Certification course must be completed and a Certificate of Completion submitted with the QRIDA application. 

Yes, you may be eligible for reimbursement of costs associated with purchasing and modifying a  WAT if  the new vehicle began providing a taxi service on or after 1 July 2019 and you meet one of the eligibility criteria.

If it has not been possible to grow horticultural crops because your water allocation has been temporarily traded you would not be eligible for a rebate on your water allocation charges.

However, if you retained some allocation and grew horticultural crops you would be eligible for a rebate on both the water allocation charges retained and any water usage charges associated with horticulture production.

Yes. If you operate a primary production business under a single ABN on separate businesses in different locations, you can apply for assistance up to $75,000 for each eligible business.

You will be required to submit evidence to verify the viability and autonomy of the separate businesses and submit an application form for each business, detailing the disaster damage sustained by that business.

You do not need to submit separate applications if your allocations are held under the same customer number.

Yes. You will need to provide evidence to demonstrate that you usually grow horticulture if announced allocations are sufficient to do so.

Yes. The application in the QRIDA portal will guide you on how to do this.

Yes. These grants are intended to help people rebuild their primary production business and allows for you to restock with another type or class of livestock (in full or in part) if you’d prefer.  You will be able to restock to a level equivalent to where your herd numbers were at prior to the disaster. For example, this may be switching from a breeder herd to a trade cattle operation or switching from cattle to sheep and/or goats or other livestock.

Note: QRIDA works on the basis of one (1) Adult Equivalent cattle (450kg dry beast) equals eight (8) Dry Sheep Equivalent. For more information contact QRIDA on 1800 623 946.