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Frequently asked questions

A suitably qualified professional adviser (e.g. accountancy advice, agronomic advice, financial planning, flood mapping, soil mapping and assessment). 

Yes, if you live in one of the defined disaster areas you may be eligible under the Scheme.

No, the primary producer chooses which adviser best suits their situation.

You are still eligible provided you received the advice on or after 18 May 2022.

No, the suitably qualified professional providing the advice cannot be the applicant.

Yes. Evidence of payment for the eligible professional advice and a copy of the IRRO endorsed flood management plan will be required when submitting the application. 

Applicants can submit multiple applications while the scheme is open, up to the total eligible amount of $7,500.

Rebate funding is not guaranteed at any stage of the application process and applications will be assessed in order of receipt. 

No. You cannot obtain the rebate if you have received other Government funding for the same eligible advice. 

If your application is successful QRIDA will reimburse the funds to your nominated bank account if you have provided evidence of already paid invoices.

If your application is successful QRIDA will pay the funds to your nominated bank account. 

Yes, however you can only apply for the premises located in the eligible local government areas.

An "essential good" is food, drink or a household item used for domestic purposes, other than:

• an alcoholic beverage; or
• bathroom equipment; or
• confectionery; or
• clothing; or
• an electrical appliance; or
• a kitchen utensil; or
• manchester; or
• a soft drink containing sugar; or
• whitegoods.

Examples of a household item used for domestic purposes:

• a household cleaning product, toothpaste, toilet paper
   

None of the following is an "essential good":

• fuel
• furniture or a furnishing
• hardware
• any of the following under the Tobacco and Other Smoking Products Act 1998
  • a tobacco product
  • a smokeless tobacco product
  • vaping goods
  • a personal vaporiser related product.
• a lottery ticket under the Lotteries Act 1997. 

An excluded person from providing software and training services in order to claim Establishment Assistance means:

• an owner or employee of the business
• a relative, other than a qualified relative, of an owner or employee of the business
• a related body corporate of an owner of the business
• another body corporate, if an owner of the business is a director, or holds at least 10% of the issued shares, of the body corporate, and
• a beneficiary of a trust of which a person mentioned above or a qualified relative of an owner or employee of the business, is trustee.

No. Only software installed after the commencement of the Scheme will be considered.

QRIDA will contact you via telephone, email, SMS or post. Should you be concerned about whether contact you have received is genuine, please contact QRIDA on 1800 623 946.

Under the Remote Communities Freight Assistance Scheme, an “eligible business” is defined as a business which holds an Australian Business Number, is registered for GST and has a bank account in the name of the business.

Questions concerning your personal taxation circumstances should be directed to your taxation adviser or the Australian Taxation Office on 13 72 86.

Yes, you are entitled to a decision review. See reviewing a decision for more information. 

Direct damage is physical damage that occurred as a result of the event. For example, immediate damage caused by flood water flowing through your property, or damage to a fence because of a bush fire on your property.

Indirect damage is the losses sustained as a consequence of the disaster. For example, downturn in customer foot traffic from road closures, loss of income or spoilage due to power outages. 

For direct damage you may be eligible for an Extraordinary Disaster Assistance Recovery Grant and/or a Disaster Assistance Loan. For indirect damage you may be eligible for an Essential Working Capital Disaster Assistance Loan.           

The certificate of insurance and details of your claim are required to apply for this grant.  The grant cannot cover repairs that will be covered by insurance. However, items that are not covered, and your excess may be eligible.

Yes, we welcome you to apply before you know the outcome.  QRIDA will work with you to determine what damage may be covered by your insurance policy.  
Please note that assessing applications before finalising insurance claims may take longer than if you were to apply after the insurance outcome is known.
 

Yes. Payment for your nets will be processed when QRIDA receive confirmation of surrender of usable nets from the Department of Primary Industries (previously Department of Agriculture and Fisheries) (DPI), up to the length specified in your application.

The Department of Primary Industries will organise a suitable net collection time, or advise of a local net drop off point, based on the information in your application. If you need to update your net collection information, please contact future.fishing@daf.qld.gov.au